Sunday, 6 January 2013

ArenaNet wrongfully banning 'Guild Wars 2' accounts for buying/selling gold


Since its release last August, Guild Wars 2, as with most immensely multiplayer online games, has observed complications with the buying and selling of gold by means of gold "farmers" or "bots." What's more is that a few legitimate players are experiencing wrongful bans on their accounts, being told that they have already been buying and/or selling gold.

Upon logging into Guild Wars 2, it is prevalent for players to find spam mail from bots, attempting to sell them gold. Participating in this practice, whether it's botting, acquiring or selling gold, or working with third-party programs that give the gw2 gold player an benefit over others is prohibited.
The Guild Wars 2 Rules of Conduct could be seen below:

"You could not order, sell, transfer or auction (or host or facilitate the capability to allow others to buy, sell, transfer or auction) , or offer to transfer, sell or auction, or get or accept any offer to transfer, sell or auction, any game Account or game Content, which includes (without limitation) game characters, character attributes, items, objects, currency, credits or copyrighted material, or any other intellectual property owned or controlled by ArenaNet, Inc., NCsoft, the Service, or our licensors, nor may you encourage or induce any other player to participate in such prohibited transaction(s), except as might be especially authorized by the Service & by ArenaNet or NCsoft, without first acquiring our express written permission."
This is per usual for MMOs.

A few players, but, have located that their accounts have actually been banned basically for sending other players (pals, spouses, guildmates, etc.) guild wars 2 gold through the game's in-game mail process (the only program for trading items between players), forcing a number of users to wait upwards of quite a few days to see their accounts restored. Others that have already been waiting at least 3 days have already been directed to a 62 page forum thread and told to post their consumer assistance ticket number with a description so that their status could be updated.

The trouble with many players claiming to have been wrongfully banned from playing the game is that some of these claims are false. Loads of of them are merely attempts by "RMT (genuine profits trading) workers who are trying whatever implies they can to get back onto their accounts or even lie and try to steal new accounts by claiming them via a support ticket," said ArenaNet Support Liaison Gaile Gray.

"Plenty of cheaters and RMT workers [that] are filing bogus appeals that, sadly, need to be weeded by means of and responded to before the agents can get to your legitimate request for help," Gray said.

Other ways of appealing a violation include going to the Guild Wars 2 assistance page, clicking "How do I contact the Guild Wars 2 Account Admin Team to appeal a violation?" & following the suitable steps.

It is a shame that a game that had such lofty objectives to adjust the MMO genre has been riddled with 1 of the most common and biggest challenges that plague the genre. What is more is that, as it appears, legitimate players have already been banned from their accounts with no word from ArenaNet as to when their account will be restored.

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